Orders & Shipping
Shipping policies, delivery options, order changes, and buying UltraClear Epoxy.
- Why hasn't my order shipped, and where is my shipping confirmation?
- How do I change the shipping address on an order?
- What Do I Do If an Item Is Missing From My Order?
- Can I add shipping insurance after I've placed my order?
- Can I get overnight or expedited shipping on my order?
- Do you offer free samples or a small trial size of your epoxy?
- Do I need to cancel and reorder if I ordered the wrong product or quantity?
- Damaged Shipment
- I paid for a gallon but received small bottles - is my order wrong?
- How do I share photos of my finished epoxy project?
- Can you change the credit card used on my order?
- Can I place an order by phone or email instead of on the website?
- Can I ship my order internationally through a freight forwarder or third-party pickup?
- Why was I charged for shipping when you offer free 2-day shipping?
- Is my epoxy still good if it arrived frozen or very cold?
- Can I cancel my order after it has shipped?
- What do I do if checkout says shipping is not available to my address?
- Tracking says delivered but I never received my package - what now?
- Do you ship to my state, and is shipping free?
- How do I reach a live person by phone or request a callback?