Orders & Shipping
Shipping policies, delivery options, order changes, and buying UltraClear Epoxy.
- Can I change the quantity, kit size or items on my order before it ships?
- Do you ship to my state, and is shipping free?
- Damaged Shipment
- What does '1 Gallon Combined' mean - do I get a gallon of each part?
- How Do I Cancel My Order?
- Can I add shipping insurance after I've placed my order?
- How do I share photos of my finished epoxy project?
- I received two hardeners and no resin - how do I get the correct part?
- Do you ship to Hawaii or Alaska, and why isn't shipping free?
- I received the wrong epoxy product - how do I get the correct one?
- My epoxy arrived yellow — is it defective and can I return it?
- Why was I charged for shipping when you offer free 2-day shipping?
- Is my epoxy still good if it arrived frozen or very cold?
- Can I pick up my order locally instead of having it shipped?
- Can I ship my order internationally through a freight forwarder or third-party pickup?
- Can I require a signature or schedule a delivery time for my order?
- I received fewer gallons than I ordered—is the rest of my order coming?
- How do I change the shipping address on an order?
- Will my order be delivered on Saturday?
- I paid for a gallon but received small bottles - is my order wrong?