Orders & Shipping
Shipping policies, delivery options, order changes, and buying UltraClear Epoxy.
- How are larger kits packaged - why are my resin and hardener bottles different sizes?
- The tape I received isn't the white Tyvek tape shown online - is it correct?
- What does '1 Gallon Combined' mean - do I get a gallon of each part?
- Why were my reward points deducted when the discount didn't apply at checkout?
- I received two hardeners and no resin - how do I get the correct part?
- Do you offer a military discount?
- Why is my pigment jar or dye bottle not full?
- What should I do if my delivery is late or shows an address problem?
- My epoxy arrived yellow — is it defective and can I return it?
- Is the email asking me to verify my order legitimate?
- I received the wrong epoxy product - how do I get the correct one?
- Can I use reward points and a promo code on the same order?
- Is epoxy still good after a winter in an unheated garage or workshop?
- How do I redeem my reward points on an order?
- Will my order be delivered on Saturday?
- I never received an order confirmation. Did my order go through?
- Can I buy just the Deep Pour hardener or resin?
- Will my epoxy freeze in winter shipping, and should I wait until spring?
- Do you sell Deep Pour Epoxy in a size smaller than 1.5 gallons?
- Can you ship my order to my billing address instead?