Orders & Shipping
Shipping policies, delivery options, order changes, and buying UltraClear Epoxy.
- Can I buy just the Deep Pour hardener or resin?
- Why is my order arriving later than the advertised 2-day shipping?
- Can I use reward points and a promo code on the same order?
- Can I cancel my order after it has shipped?
- What should I do if my delivery is late or shows an address problem?
- Can you ship my order to my billing address instead?
- I already placed an order - can you refund the sales tax I was charged?
- Will my epoxy freeze in winter shipping, and should I wait until spring?
- Can I get a copy of my receipt or invoice?
- Why is my pigment jar or dye bottle not full?
- Where is UltraClear Epoxy located, and is it made in the USA?
- How do I set up a tax-exempt account before placing an order?
- Return Policy
- Why hasn't my order shipped, and where is my shipping confirmation?
- Is the email asking me to verify my order legitimate?
- Do you offer free samples or a small trial size of your epoxy?
- How are larger kits packaged - why are my resin and hardener bottles different sizes?
- Do I need to cancel and reorder if I ordered the wrong product or quantity?
- Do you sell gift cards, and how do I buy one?
- I never received an order confirmation. Did my order go through?