How do I reach a live person by phone or request a callback?

Call us at 800-259-1619. The team is here Monday through Friday, 8am to 6pm Eastern time, and closed on weekends and holidays. You can also reach us by live chat on our website or by email at CustomerCare@BestBarTopEpoxy.com.

If the team is on another call, or you call outside those hours, Ava, our AI epoxy assistant, answers. She can help right away with most project, product, pricing, and order policy questions, or take your name, number, and question so someone can call you back. Callbacks are returned as quickly as we can, in the order they come in.

To request a callback without phoning, email your name, number, and question to CustomerCare@BestBarTopEpoxy.com, or send them through live chat.

You don't have to wait for a call to get answers. We answer project questions in full by email and chat, including how much epoxy to order, which product to use, prep and staining, and troubleshooting a pour, and we'll include the instructions and tutorial videos you need.