How do I reach a live person by phone or request a callback?

Call us at 800-259-1619. We're available Monday through Friday, 8am to 6pm EST, and closed on weekends and holidays. You can also reach us by live chat on the website or by email at CustomerCare@BestBarTopEpoxy.com.

If you call after hours, or the line is busy, leave your name, number, and extension (if applicable) on the answering machine. Missed calls are returned in the order they were received, and after-hours calls are returned the following business day. Call volume jumps when a sale is ending, so there may be a wait at those times.

To request a callback without phoning, send your number by email CustomerCare@BestBarTopEpoxy.com or chat and we'll give you a direct call. If we can't reach you, we'll leave a voicemail and send the information you asked for by email, so you're not stuck waiting.

You don't have to wait for a call to get answers. We answer project questions in full by email and chat, including how much epoxy to order, which product to use, prep and staining, and troubleshooting a pour, and we'll include the instructions and tutorial videos you need.